Privacy Policies

Privacy Policy

Red Canoe Credit Union is committed to providing you with competitive products and services to meet your financial needs and help you reach your goals. We are equally committed to protecting the privacy of our members.

Under federal law, we are required to give you this privacy notice. It describes our credit union’s privacy policy and practices concerning the personal information we collect and disclose about our members. It also includes information about the parties who receive personal and sometimes nonpublic information from us as we conduct the business of the credit union.

Online Privacy

Website Digital Privacy Statement

This Digital Privacy Statement sets out how Red Canoe Credit Union uses and protects information that you give us when you use this website. We are committed to ensuring that your privacy is protected.

You can access Red Canoe Credit Union’s privacy protections of your personal information by downloading our privacy policy using the link above.

Red Canoe Credit Union may update this policy from time to time. You can check this page for the most up-to-date version of our digital privacy policy. We will never sell your information.

Information We Collect

We may collect personal information including but not limited to:

• Name and job title
• Contact information, including mailing address, email address and phone number
• Demographic information such as postal code, age, preferences and interests
• Other information relevant to member surveys and/or offers

What We Do With the Information We Gather

We use this information to understand your needs and provide you with better service. We may use it in the following ways:

• Internal record keeping
• To improve our products and services
• To periodically send promotional emails
• To occasionally contact you for market research purposes
• To customize the website according to your interests

Card Compass App

The Card Compass Controls & Alerts App periodically collects, transmits, and uses geolocation information to enable features that prevent fraudulent card use and send alerts, but only if the End User expressly authorizes collection of such information. Geolocation information can be monitored on a continuous basis in the background only while the Solution is being used or not at all, depending on the End User’s selection. End Users can change their location permissions at any time in their device settings.

Analytics, Display Advertising and Interest-Based Advertising

Red Canoe Credit Union implements the following Google Analytics features based on Display Advertising: Remarketing, Google Display Network Impression Reporting, and Google Analytics Demographics and Interest Reporting. We utilize these services to serve more relevant ad experiences across the web based on previous visits to our website.

Red Canoe Credit Union and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the AdWords cookie) to do the following:

• To inform, optimize, and serve ads based on visits to our website
• To report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our site.

Red Canoe Credit Union uses data from Google’s Interest-based advertising or 3rd-party audience data (such as age, gender, and interests) with Google Analytics to serve more relevant ad experiences across the web based on previous visits to our website.

You can edit your Google ad settings here.

You can opt-out of select internet based advertising here.

You can learn more about internet advertising and your choices here.

Remarketing and Custom Audiences

Third parties may use cookies, web beacons, and similar technologies to collect or receive information and use that information to provide measurement services and target ads.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We also use traffic log cookies to identify which of our site pages are used. Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any personal identity information. You can likely decline cookies within your web browser settings.

Cookies Used by Service Providers

Service providers may use and store cookies on your device when you visit our website. We use Google Analytics to gather information relating to our website usage and reporting. Google’s privacy policy is available here.

We use HubSpot to manage forms, website activity or lead generation who uses cookies for tracking activity across our site. You can view their privacy policy here.

Do Not Track

We use cookies and alternative tracking services mentioned above to gather information to better serve you. You may disable cookies within your web browser which limits our ability to gather your IP address and track web activity. Your web browser may also provide do-not-track options (DNT) that are not universally standard or recognized, therefore our website does not currently respond to DNT signals.

Third Party Sites

Red Canoe Credit Union is not liable for the content or availability of linked sites. Any web site you visit by a link from this site is solely the responsibility of the vendor, merchant, or other party providing the site. Links that may be accessed via this site are for the convenience of browsers only. The content of, including materials and information contained on, any site to which you link from this site is solely the responsibility of the provider of that web site. Any transactions that you enter into with a vendor, merchant or other party listed in this site or linked from this site are solely between you and that vendor, merchant or other party. Red Canoe Credit Union is not responsible for any such third party content that may be accessed via this site. Red Canoe Credit Union does not endorse the content contained in these sites, nor the organizations publishing those sites, and hereby disclaims any responsibility for such content. You are also encouraged to read the privacy statements of each linked site provider as Red Canoe Credit Union is not responsible for that site’s privacy practices.

Children’s Online Privacy

Red Canoe Credit Union does not knowingly collect, maintain or use personal information from our website about children under age 13. We request that these individuals do not provide Personal Information through the Site without parental consent. For more information about the Children’s Online Privacy Protection Act (COPPA), visit the FTC website at www.ftc.gov.

California Privacy Protection Act

Under California law, CA residents may have rights to request certain information about the disclosures to third party marketing agreements. However, because Red Canoe does not share your personal information to third party partners without giving additional privacy choices under privacy law, we are exempt from having to meet this requirement.

Changes

We reserve the right to change this Website Digital Privacy Statement, and you agree it is your responsibility to check this Website Digital Privacy Statement periodically for any changes.